ED-1 Tech
Remote Windows PC troubleshooting for home users and small businesses.
What I offer
- 45-minute remote triage — $79 (Microsoft Quick Assist).
- Deeper work available in prepaid 1-hour blocks at $149/hr.
How it works
- Book a slot online.
- Pay the $79 triage fee.
- Join the session and share your screen with Microsoft Quick Assist.
- Receive a short after-action note with what changed and next steps.
Refund policy
No meaningful improvement during the 45-minute triage → refund of the $79 triage fee.
Contact
Remote • Based in Simi Valley, CA. Call/Text 805-475-4425 or email gr@ce-ed.win.
Best-effort service; customer is responsible for data/backups; no unattended access left enabled. Software-only service; no physical goods.
Privacy: we collect your name, email, and phone for scheduling/support; payments are processed by Stripe.